Refund policy

Returns are accepted for 30 days from the order. Please contact us at info@thenightmarevault.com to begin your return process and let us know the following information:

Customer Name
Customer Address
Customer Phone Number
Why are you returning the item?
Would you like an exchange or refund.

Items must be brand-new in original packaging. The items may be tried on, but we do not accept returns on laundered items, or items without the original packing slip.